Returns and Exchange
Returns & Exchange
We want you to be 100% satisfied with your purchase.
Check Eligibility
Product must be unused, in original packaging, and within 7 days of delivery.
Contact Us
WhatsApp us at +92 370 0603797 with your Order ID and product photos/video.
Ship Back
Once approved, ship the product back to our warehouse for inspection.
✅ Change of Mind
Agar aapko product pasand nahi aaya, toh aap 7 din ke andar exchange kar sakte hain. Delivery charges customer ko pay karne honge.
❌ Damaged Products
Agar product damaged mila hai, toh parcel kholte waqt ki video lazmi hai. Hum free exchange ya full refund provide karenge.
💰 Refund Process
Refund approved hone ke baad 3-5 working days mein aapke Bank Account ya EasyPaisa/JazzCash mein transfer kar diya jayega.
📦 Non-Returnable Items
Sale items ya used accessories (earbuds, etc.) hygiene ki wajah se return nahi ho saktin jab tak wo faulty na hon.